How This FAQ Works for You
We put this page together because the same handful of questions come up again and again — how to deposit via bKash, what happens when a withdrawal is being reviewed, how to reach support from a mobile browser. Rather than pointing you to a generic help centre, we answer each question the way our account team would: with the actual steps, the
specific payment rail, and the real process involved. Deposits through Nagad and Rocket follow the same general flow as bKash — open the app, send to the account number shown on your deposit screen, confirm with your PIN, and the balance reflects once the transfer clears. For account issues, your first stop is live chat, available directly from the menu. If your
question involves wallet verification, have your registered mobile number ready before you reach out — it speeds things up considerably. This page is updated when we change a process, so the answers here reflect how things actually work right now.
- bKash Deposits
- Nagad Transfers
- Rocket Payments
- Live Chat Support