What We Collect and Why We Collect It
When you open an account with us, we collect the information you provide directly: your name, contact details, and identity documents needed to verify your account. When you add a payment method — bKash, Nagad, or Rocket — we record the wallet number or reference tied
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to that transaction so we can match deposits and withdrawals to your account accurately. We also collect device and session data automatically: IP address, browser type, and the pages you visit inside your account. This helps us detect unusual login activity and keep your account secure.
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Cookies record session state so you do not have to log in on every visit from the same device. We do not sell your personal data to third parties. Data we hold is used strictly to operate your account, process payments through bKash, Nagad, and Rocket,
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respond to your support requests, and meet any obligations that apply under local law in Bangladesh and other eligible regions. Retention periods depend on the type of data — transactional records are kept longer than session logs, in line with applicable requirements where your account is
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registered.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.